Shipping Policy
Thank you for shopping with DandiLu Designs! Below are the details of our shipping process so you know exactly what to expect when placing your order.
Processing Time
All of our products are handmade with care. Please allow 3–7 business days for processing before your order ships. Custom or personalized orders may require additional time, and we’ll always communicate clearly if any delays arise.
Shipping Rates & Delivery Estimates
Shipping rates are calculated at checkout based on your location and the weight of your order.
Estimated delivery times (after processing):
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Standard Shipping: 3–7 business days
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Expedited Shipping (if selected): 2–3 business days
Please note that delivery times are estimates and may vary due to carrier delays, weather, or other factors outside of our control.
Shipping Carriers
We primarily ship via USPS, UPS, and FedEx to ensure the fastest and most reliable delivery.
Order Tracking
Once your order has shipped, you’ll receive a confirmation email with your tracking number so you can follow your package every step of the way.
Shipping Locations
Currently, we ship within the United States.
Local Pickup
Live nearby? We offer local pickup at select events and locations. Simply select the "Local Pickup" option at checkout (when available), and we’ll contact you to arrange a pickup time.
Lost, Stolen, or Damaged Packages
Once your package leaves our hands, we entrust it to the shipping carrier. DandiLu Designs is not responsible for lost, stolen, or damaged packages. If you experience an issue, please contact the carrier directly. However, we're always happy to assist where we can!
Questions?
If you have any questions about your order or shipping, feel free to reach out to us at dandiludesigns@gmail.com. We're here to help!
Thank you for supporting handmade and for choosing DandiLu Designs!
We can't wait to light up your life with something special.